About Us

About Us

Durbins Estate Agents are an independently owned and run Estate Agents with over 40 years experience of selling properties in South-East Wales. Established in 1975, we’ve helped thousands of people find their ideal home.

Our team is comprised of local people who know and love the areas in which we work, providing not just industry knowledge and expertise but also that personal touch that can help you find a home that's right for you and your family. 

We're trained and skilled in valuing homes, which surprisingly isn't always a given in the industry today. That means we won't just tell you what you want to hear to get you signing on that dotted line - we'll tell you honestly and reliably what your property is worth, so that you can move forward knowing that you'll get the right price at the right time, with a swift and simple experience.

We offer both buyers and sellers a highly professional service based on traditional values and local knowledge, coupled with modern marketing techniques (more on those on our Sell page). We never forget that our clients are our priority; we listen to you and keep you informed throughout every step of your move.

If you'd like to pop in and see us, we're prominently situated on the main road in Tonteg, with a small but mighty team that offers extensive experience, vast local knowledge and most importantly NAEA qualified agents. That's the 'National Association of Estate Agents' and you should always look for the logo when choosing the right agent for you.

What Makes NAEA Propertymark Protected Agents Different?

Integrity - NAEA Propertymark estate agents are experienced and trained professionals who abide by a nationally recognised Code of Practice

Complaints Procedure - Ruling on complaints through independent ombudsman services and regulated by Propertymark

Peace of Mind - They hold all the correct insurance and protection to give you peace of mind through your move

Compliant - Registered with HMRC to ensure compliance with money laundering regulations

Visit the Propertymark website for more information on the benefits of using a NAEA Propertymark Protected Agent like Durbins

Meet the team

Karen Phillips,, MNAEA - Sales Manager

Karen Phillips, MNAEA - Sales Manager

Our very own wine connoisseur, Karen’s dream is to one day retire to Italy on her very own Vineyard. However, as she’s responsible for the smooth-running of everything we do here at Durbins, we’re not letting her go just yet! Karen has been a part of the team for over 14 years, is an Experienced Property Appraisal Expert and a qualified member of the National Association of Estate Agents. Before joining Durbins all those years ago, Karen worked in the Banking and the Insurance sector, which compliments and aids her here role nicely.

Teresa Manning,, MNAEA - Branch Valuer

Teresa Manning, MNAEA - Branch Valuer

Teresa is our boy-racer in disguise; the car fanatic on the team whose car you’ll always spot on appointments! She’s been with Durbins for over 8 years, but has been in the estate agent business for over 20 years so far, is an Experienced Property Appraisal Expert and a qualified member of the National Association of Estate Agents. Fun fact; Teresa was once the only female driving instructor in the country!

Joanne Causon,, Senior Sales Negotiator

Joanne Causon, Senior Sales Negotiator

Joanne first joined the Durbins team in 1997, and has over 15 years experience within the South Wales area, giving her a vast knowledge of the industry. When she’s not assisting clients as our Senior Sales Negotiator, Joanne can usually be found experimenting and concocting masterpieces in her very own cocktail bar at home.

Samantha Wardell,, Sales Negotiator

Samantha Wardell, Sales Negotiator

Samantha is a qualified Domestic Energy Assessor with vast knowledge of the property industry. She is also Rent Smart Wales registered and manages her own portfolio of rental properties. Samantha has been living in the Tonteg & Church Village areas all her life and can offer buyers and sellers the benefit of her local knowledge.

Sarah Churchill,, Marketing & Creative

Sarah Churchill, Marketing & Creative

Sarah joined the team in March 2018, and is the woman behind our brand new look. With over 13 years in the design and marketing industry she has big plans for Durbins! When she's not behind a screen you can find her on YouTube reviewing books and journalling for her 20k followers, or creating makeup masterpieces on Facebook and Instagram. She likes to be a busy bee!

Thinking of selling your property? Book a free valuation today!